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 Author Thread: Report code CCB-F
imtiaz78 is not online. Last active: 2/16/2005 11:51:17 AM imtiaz78
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Joined: 16 Feb 2005
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Report code CCB-F
Posted: 16 Feb 2005 11:51 AM
Is the software compatible with windows xp sp2.

I get the following error when i click the icon Memento.exe

Your system clock appears to have been set back, possibly in an attempt to defeat the security system on this program. Please correct your system clock before trying to run this program again. If your clock is correct, please contact the author of this program for instructions on correcting this error (report code CCB-F)

I have two operating systems on my Laptop(On seperate hds). I have the correct time because i have tried to sync the time using the "Update Now" button in the clock menu

Chuck is not online. Last active: 4/30/2006 11:37:51 PM Chuck
www.bluejeansoftware.com
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Joined: 02 Aug 2003
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Re: Report code CCB-F
Posted: 18 Feb 2005 10:33 PM
Hi,
Yes this is part of the software that senses the number of days that it has been used (the trial version expires after 15 days).
If you send an email to tech@bluejeansoftware.com we can generate a "clock fix" key that will fix this problem.

Sorry for the inconvenience.

Chuck Hedrick
President/Principle Engineer
Blue Jean Software, Inc.
kirpal_osahan is not online. Last active: 4/27/2006 6:42:08 AM kirpal_osahan
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Joined: 27 Apr 2006
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Re: Report code CCB-F
Posted: 27 Apr 2006 06:42 AM
I get the following error when i click the icon Memento.exe

Your system clock appears to have been set back, possibly in an attempt to defeat the security system on this program. Please correct your system clock before trying to run this program again. If your clock is correct, please contact the author of this program for instructions on correcting this error (report code CCB-F)

I have win xp operating systems on my desktop.I have the correct date and time because i have tried to sync the date using the "Update Now" button in the clock menu
Chuck is not online. Last active: 4/30/2006 11:37:51 PM Chuck
www.bluejeansoftware.com
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Joined: 02 Aug 2003
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Re: Report code CCB-F
Posted: 30 Apr 2006 11:35 PM
This error is caused by adjusting the system clock during the trial period (see post just above yours).
Send an email to tech@bluejeansoftware.com with "Report code CCB-F" in the subject line and we can send you a "clock fix" code that will allow the trial to continue.

Chuck Hedrick
President/Principle Engineer
Blue Jean Software, Inc.
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